Performance Engineering Services

Business Challenges

Complex IT Operations

IT operations becoming very complex – due to Heterogeneous Systems, Digital adoption, Agile Applications, Clouds and Mobile adoption.

Continuous Change

As business grows rapidly, applications in the production environment also undergo continuous change in terms of change requests (CRs), volume growth, workload patterns changes, version upgrades, etc. These changes often affect and degrade Performance, Availability and Scalability levels.

Increased RCA

Increasing complexity leading to increasing Root Cause Analysis time, resulting in higher downtime, or increasing period of degraded performance.

Tooling

In spite of multiple monitoring tools deployed to monitor production application, performance, availability and scalability issues continue to impact business, and customer service.

Cost & Delays

Delays and downtime due to performance, availability and scalability issues resulting in loss of customers, revenues and profitability

Our Services

We have transformed Application Performance Management to address the complexities of the IT landscape proactively. Our carefully crafted approach aims to improve the predictability and reliability of IT systems and applications across the entire technology stack. This ensures a smooth operational experience and eliminates unexpected disruptions.

Continuously improve QoS of production applications, proactively improve Performance, Availability & Scalability (P-A-S) levels and prevent surprise P-A-S failures for business-critical applications, thus delivering sustained, superior customer experience.

Full Stack Observability

The complete spectrum of IT operations in the context of performance engineering including performance monitoring, digital performance management, end-user experience management, IT performance analytics, and visualization. Unlike conventional APM products that often omit crucial components such as databases, load balancers, and networks due to budget constraints, our solution takes a holistic perspective, bridging these gaps to provide a comprehensive overview.

Empowered by P-A-S-S Platform

Central to our success is the proprietary P-A-S-S™ Platform, an amalgamation of intellectual properties, advanced methodologies, and a vast knowledge base gleaned from resolving over 5000 performance, availability, and scalability challenges. This platform empowers us to deliver exceptional results, driven by our profound expertise in the P-A-S-S™ Assurance realm.

Proactive Prevention & AIOps

We have developed specialized expertise in autonomous operations within production environments, encompassing AIOps, dynamic optimization, chaos testing, canary deployment, self-remediation, automatic discovery, and real-time service mapping. We extend our full stack observability beyond the surface by actively monitoring and rectifying performance and reliability issues emerging from downstream applications.

Operational Excellence & Control

Customers have experienced notable improvements in system availability, service uptime, reduced Mean Time to Identify (MTTI) and Mean Time to Recover (MTTR), along with optimized infrastructure and full-stack costs. These cumulative enhancements ultimately contribute to improved customer service, leading to increased revenue and enhanced profitability for our clients.

Design & Validation

Our performance engineering design and validation services help companies build high-performance architectures and services. We are experts in performance testing and tuning, chaos engineering, autoscaling, and right-sizing, from evaluation to implementation.

Advisory & Audit

Our performance engineering consultants help companies review and audit the performance of their IT systems and applications. We provide comprehensive reports and actionable suggestions to improve performance. availability and scalability of their systems.

Performance Engineering Solutions

Infrastructure Monitoring

We align business objectives and user experiences with the infrastructure’s availability and performance.

We integrate cutting-edge software systems to craft a bespoke solution that aligns with your unique requirements. What sets us apart is not just our actions but also our approach. We merge insight, transparency, and observability with profound expertise in automation, AI, user experiences, and business requirements.

The IT infrastructure serves as the central connection for every aspect of your business, encompassing both physical and virtual components. While it was once manageable to monitor, the rise in traffic has led to a growing challenge of network congestion.

Application Performance Engineering

We provide top-tier performance testing, monitoring, optimization, and automation services for mission-critical applications, catering to the needs of highly demanding enterprise clients globally.

Utilizing data, software, and insights, we address the most significant technology challenges faced by our customers.

Proactively engineer an application with high performance, efficiency & reliability, thereby prevent late discovery of Performance, Availability & Scalability (P-A-S) failures in a development program, and hence avoid cost escalations, ensuring time to market for business-critical applications.

Application Performance Monitoring

Monitor the performance and reliability of applications in real-time using Application Performance Monitoring (APM) products for diverse platforms and technologies, thereby ensure business continuity for your enterprise.

We provide tailored configuration and tuning solutions along with custom dashboards.

We recognize that each business environment is unique. Our experts work closely with clients to ensure that APM setups and configurations are precisely aligned with their specific applications and infrastructure. By fine-tuning these settings, we eliminate false positives, minimize alert noise, and ensure accurate detection of performance anomalies.

Production Performance Troubleshooting

Rapidly isolate, diagnose and solve Performance, Availability, and Scalability (P-A-S) issues in IT systems / Apps in production, thereby quickly bring business back to normal.

We recognize the urgency and complexity of resolving Production Performance challenges.

Our strategic approach is designed to swiftly diagnose, isolate, and conquer issues, ensuring your business systems operate at peak efficiency.

Application Migration Assurance

Proactively prevent and resolve Performance, Availability & Scalability (P-A-S) failures in IT systems / Apps Migration, thus preventing business disruption post migration.

Delivering Reliable, Disruption-Free Migrations for IT systems

We have a track record of delivering hassle-free and risk-free migrations, providing a reliable solution that minimizes disruptions and potential IT failure risks.

Our solution spans various migration types, covering all layers of the technology stack, including migrations of commercial-off-the-shelf (COTS) products, to provide a holistic approach for diverse IT systems and applications.

Embark on your Digital Transformation Journey

Extract maximum value from IT investments, resulting in a better ROI.

Key Benefits Offered:

Enhanced customer experience and employee productivity through faster, more efficient and reliable applications. 

Improved time to market of new business initiatives, as timely IT delivery is assure. 

Proactive mitigation of the risks of business disruptions due to technology failures.

Improved profitability, customer service, and operational efficiency.